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As we all have slightly different relationships with students, according to our role and the services we provide, this programme will plan a bespoke intervention for your area, to take account of these differences.
Each programme will be designed with you to meet your needs.
Putting Students at the Centre is a programme supported by the Oxford Centre for Staff and Learning Development (OCSLD) to look at how you interact with students and learn from what you do well to further develop your service. We will work with you to build a programme that will enhance your interactions with students and understand the differences this makes to students’ experiences of being at Brookes.
The Putting Students at the Centre programme is for all front-facing colleagues across the University. Those who have already expressed an interest are: Academic and Student Administration, Estates and Facilities Management, Learning Resources and OBIS.
An OCSLD Developer will work with you to explore what you do well and what you could improve. You will explore the links to the University priorities and how these can be enhanced and supported by this programme. You will explore the best mode of delivery for your team, whether that is co or team facilitated or lead by OCSLD. The programme will be delivered in a timely and appropriate way to meet your individual needs and working patterns.
We will look at feedback you have received to date from students, including the National Student Satisfaction Survey (NSS) and student feedback you have collected in other ways. We will build on this feedback to put you in the strongest position moving forward to the next NSS.
We will be identifying at the earliest stage what you will do differently as a result of Putting Students at the Centre. These objectives will reflect the value of enhancing the student experience and look at measures to improve interactions with students. We will identify ways to evaluate the impact of the programme between 3 and 6 months after the interventions.