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  • Academic appeals

    The Academic Appeals Procedure allows a student to appeal against a decision of an Examination Committee (eg a coursework or examination assessment, withdrawal from a course or placement, etc) if it is believed an error has occurred under one of the grounds stated in this set of regulations:

    • The assessment was not conducted in accordance with the regulations for the programme.
    • The judgement of an examiner(s) was affected by personal bias.
    • There was an administrative error or some other irregularity in the conduct of the  assessment causing the assessment decision to be significantly different.
    • Circumstances existed that affected performance in the assessment, and for a valid and compelling reason, the student did not apply for exceptional circumstances before the examination committee met.

    If you think a particular Examination Committee decision is incorrect, you are strongly advised to consult the Brookes Union Advice Service who can help you decide what your options are and help you put forward your case. It is also useful to speak to the assessment marker to find out why you achieved that mark and to get feedback for future assessments.

    Sometimes you may not agree with the mark given and think you deserve more. However, this is not the same as there being a mistake with the decision of the Examination Committee. It is worth noting that before a grade can be published:

    • Assessed work is marked then moderated under a Faculty Marking and Moderation Policy. These policies can be obtained from a Faculty.
    • All decisions (including marks awarded) are considered by the Examination Committees (EC). An EC is responsible for assessment of specified modules and for considering student progress on specified subjects. The external examiners are in attendance.  

    Possible outcome of an appeal

    • Justified, Partly Justified, Not Justified
    • Resolutions, if appropriate - extra assessments, uncapped resit, apology, alternative assessments, alternative marker if bias is found

    Exclusions 

    • You cannot be given extra marks for the assessment.
    • We cannot say students have passed learning outcomes when they have not.
  • If you think that there was a flaw in the assessment process, you should submit an academic appeal via the Complaints and Appeals Form. This can then be emailed to sirt@brookes.ac.uk. You should also refer to C3 Academic Appeals in the University Regulations.

    The request must be received within two months of the publication of the results.

    Complaints and Appeals Form »

    • If you are submitting an appeal under the ground set out in paragraph 3(a), the assessment was not conducted in accordance with the regulations for the programme, you will have to identify the specific regulation you believe is relevant and show in what way you believe it was breached.
    • If you are requesting a review under the ground set out in paragraph 3(b) the judgement of an examiner(s) was affected by personal bias, you will have to provide some evidence to suggest that this was the case.
    • If you are requesting a review under the ground set out in paragraph 3(c), there was an administrative error or some other irregularity in the conduct of the assessment causing the assessment decision to be significantly different, you will have to explain what the error/irregularity was, how it affected the outcome of the assessment and why you think the decision would be different if the errors were corrected. You will also need to provide some evidence to suggest that the error/irregularity occurred.
    • If you are requesting a review under the ground set out in paragraph 3(d), circumstances existed that affected performance in the assessment, and for a valid and compelling reason, the student did not apply for exceptional circumstances before the examination committee met, you will have to provide a valid reason to explain why it could not have been submitted within the normal timeframe.

    The University does not "re-mark" work and you cannot request a review on the grounds that:

    • your performance was affected by mitigating circumstances (but see below)
    • you were poorly taught or advised (but see below)
    • you disagree with the judgement of the Examination Committee.

    If you think your performance was affected by exceptional circumstances, you can request that the University take this into account through the Exceptional Circumstances Policy.

    The Exceptional Circumstances Procedure and guidance on how to make an exceptional circumstances application can be found on the Exceptional Circumstances website.

    Your guide to the Exceptional Circumstances Policy »

    If you accept that your work was poor but believe that this was due to poor teaching or guidance by a member of University staff, you can submit a formal complaint.

    The Student Complaints Procedure, the Complaints and Appeals Form and guidance on how to make a complaint can be found in the Student Complaints section of this website. Again, a successful complaint will not result in your marks being increased – in almost every case it will, at best, result in an opportunity to be reassessed. This may mean retaking the whole module again but you will not be charged for such a retake.

    Student Complaints »

  • Vexatious or frivolous complaints or appeals

    Oxford Brookes does not allow vexatious or frivolous complaints or appeals. This means submissions will not be accepted if they are deemed to be:

    • obsessive, harassing, or repetitive
    • abusive in tone or language
    • insistent on pursuing unrealistic or unreasonable outcomes
    • designed to cause disruption or annoyance
    • demanding disproportionate redress, which lacks any serious purpose or value

    For advice about writing your complaint or appeal, please speak to Brookes Union Advice Service.

    Examples of suitable submissions »