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      1. You are here:
      2. Home
      3. Faculty of Technology, Design and Environment
      4. Facilities and services
      5. Student Support Co ordinators

      • Student Support Coordinators

        The Faculty of Technology, Design and Environment provides an academic and personal support framework for all students. We are the first point of contact for any students with academic or personal problems.

        To request an appointment via Google or Zoom, please email with the subject 'Appointment request' -- or for other queries, please email with an appropriate subject, e.g. 'Timetable question'.

        We will get back to you as soon as possible.

        About us

        The TDE Student Support Coordinator team is always happy to be of help. Please get in touch with us through any of the provided contacts below, and we aim to respond as soon as possible to answer your enquiries. If you're feeling overwhelmed, it may help to talk to someone not connected to your studies. If we can't resolve the issue, we will make sure we put you in touch with the right person to help you.

        We can also assist you with your Student Information with regard to module addition and deletions, resolving errors, changing subjects, accessing timetables, handbooks, exam schedules and module results.


      • Architecture, Planning, Real Estate and Construction

        Fiona Hodgson, Marta Solsona  
        Email: studentsupport-arch-be@brookes.ac.uk 

        Engineering Computing and Mathematics

        Sam Varney
        Email: studentsupport-ecm@brookes.ac.uk  

        Arts (Art & Design, Film & Digital Media, Graphic Design, Music, Photography, Publishing) 

        Catherine Foley
        Email: studentsupport-arts@brookes.ac.uk 


      • STUDENT FAQs

        If your question is not listed below or you would like additional information please email us.


      • Student Information advice

        For questions or advice about using your Student Information, please refer to:

        • How to use your Student Information

        Academic and programme support

        • Who are my Academic Advisers and Student Support Co-ordinators?
        • Can I change my Academic Adviser?

        Changes to programme

        • I am a full-time student. Can I change my mode of study to part time?
        • How do I change my subject of study?
        • How do I change my Joint Honours award to Major/Minor?
        • How do I change my expected completion date?

        Permanent and temporary withdrawal

        • Can I take time out from my course and will I be liable for tuition fees?
        • I'm returning from a period of approved temporary withdrawal. What do I need to do?
        • I'm unhappy with my course. What should I do?

        Exceptional circumstances

        For questions or advice about exceptional circumstances, please refer to:

        • Your guide to the Exceptional Circumstances Policy 

        Examinations and results

        • How do I find out where and when my examinations are?
        • Where can I find my results?
        • I've received my results. Who do I contact for advice?
        • How do I amend my module choices for the next academic year?
        • I have been offered the opportunity to resit. What should I do next?
        • I have failed a module. What should I do?
        • I have been asked to confirm that I still intend to continue with my studies. Who do I contact?
        • I have been informed that I am unable to progress to the next stage. What does this mean?
        • I have been advised I can continue my studies but on a lower award. Why might this be?
        • Why have I been withdrawn from the University? 
        • I'm unhappy with the results I have received and would like to request a review.

        General enquiries

        • How do I order a transcript/copy of my Academic Record?
        • Where can I find the University’s academic year dates?
        • Where can I get a Council Tax Exemption letter?
        • How do I get a replacement student card?
        • Where can I get an attendance letter confirming that I am a student at Oxford Brookes?
        • I have moved to a new address. How do I inform the University of this?
        • I am experiencing financial difficulties. Is there anything I can do?
        • Will I have access to University facilities after I have completed my course?

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