Payment methods

Enrolled Students

• Tuition: Payment of tuition fees can be made online through Student Information using a credit or debit card.
  
  
• Accommodation: Payment can be made by logging on to the Accommodation Portal.

Online Payment Terms & Conditions

Parents and sponsors  

•  Tuition and Accommodation payments can be made on-line by parents and sponsors:   

Any amount from £10 to the full balance can be paid.   

Online Payment Terms & Conditions

Applicants

• Deposit (tuition) payments: where a deposit is needed to secure a place on a course, you will be sent a link to the University's online payment store by the Admissions Team

Applicants who want to make any additional payments can make a payment using options 4 or 5 on this page.

International student fees should be paid using the Oxford Brookes University international payments platform:  WU® GlobalPay for Students.

• Pay fees in your local currency
• Get price and payment options upfront with a price comparison tool
• Avoid fees and international foreign exchange charges from your bank
• Easy to use on smartphones and other mobile devices
• Pay online or by bank transfer
• Rest assured knowing your payments are received in full by Oxford Brookes University
• Track your payment status by text and email

This fast and reliable service allows you to pay in your local currency via bank transfer or by using a wide range of local online payment options including Alipay, UnionPay,India NetBanking and more without incurring any transaction charges.  Gain peace of mind that your payment will arrive in full with our preferred payment service today.

Please access  WU® GlobalPay for Students to make a payment.

 

Payment for commercial invoices can be made via this portal page.   

Customers will need to quote the following information from the invoice supplied:

• Invoice number
• Customer number

Payment can be made directly into the Oxford Brookes bank account - see details below.

Account name	Oxford Brookes University Direct Remittance Account
Account number	60723770
Sort code	20-65-26
Swift code	BARCGB22
IBAN number	GB16 BARC 206526 60723770
Bank Address	Barclays Bank Plc PO Box 333 Oxford OX1 3HS

 

Please quote your student ID or name as a reference when making payment & state whether it is for tuition or accommodation. Where possible please email a copy of the transfer documentation to finance-income@brookes.ac.uk

Please note that the account number is fixed and not subject to change.

We do not accept payments from the following countries: Crimea, Cuba, Iran, North Korea, Sudan, South Sudan, Syria, and Venezuela.

The University's online shop provides for card payment for the short courses, events and other products displayed there.

During the vacation period before you start your course, you will be sent an email containing instructions on how to complete your online enrolment and provide your tuition fee payment details online. 

Research Student Enrolment is administered by the Research Degrees Team and all Research Students will be sent information about annual enrolment in July.

If you  have any queries please contact the Research Degrees Team Tel:01865 484244 or researchenrolment@brookes.ac.uk

• If you have an undergraduate tuition fee loan from the SLC this is paid directly to the University 
• If you have a postgraduate Master's loan, you will need to pay your tuition fees to the University using one of the methods outlined on this page.

Paying in instalments

You can pay your tuition fees in full at the start of the academic year or in two equal instalments at the start of each semester - in September and January.  

 Instalments for 2020 - 2021 (semester)

• Semester 1 payment is due on 21 September 2020
• Semester 2 payment is due on 25 January 2021

There is a 3-payment option for courses which have a 3-term structure.

 Instalments for 2020 - 2021 (term)

• Term 1 payment is due on 21 September 2020
• Term 2 payment is due on 25 January 2021
• Term 3 payment is due on 19 April 2021

Sponsors

If you have a sponsor, such as a commercial or charitable organisation who is paying your fees, you will need to provide an official letter of sponsorship from them. This letter should include: the invoice address, name of student, amount of sponsorship and a contact for whom invoice should be sent to. We will then invoice them for the full fee amount giving them 30 days to pay. Please note that if your sponsor fails to pay your fees you will be liable.

Note:  Parents, family members or friends who may be paying your tuition fees are not classed as sponsors.

If you have made an overpayment, your tuition fees have been reduced due to a late sponsor notification, or you have taken temporary withdrawal or permanently withdrawn from your program, you may request a refund from the University's Student Finance Team (financefees@brookes.ac.uk).

Where it is established that a refund is payable under this policy, the repayment must be refunded to the original payer using the same method of payment as the original remittance.  This is to ensure compliance with the UK Anti Money Laundering Legislation requirements.

If you withdraw from your program, or take temporary withdrawal from your program, your tuition fee costs may be adjusted based on your last date of attendance.  See further below.  

Please note that no application for a refund of fees will be considered unless a withdrawal from studies (temporary or permanent) has been fully approved by the University.  Any overpayment of tuition fees arising from a temporary withdrawal from studies will be automatically carried forward as credit into the next Academic Session. The credit will be used to offset any fee liability upon resumption of studies. Students can however make a formal application for a refund at the point of temporary withdrawal.

This policy applies to all students except UK / EU undergraduates who have taken a SLC tuition fee loan.  See paragraph 7 for particular provisions for UK / EU undergraduates who have taken an SLC tuition fee loan.

Where a tuition fee has been paid by a sponsor, any refund due will be paid directly back to that sponsor.

A refund is payable if you withdraw, or take a temporary withdrawal from the program, before the end of week 4 of a session (either a semester or a term, depending on your study pattern).  In such circumstances, tuition fees for that session and all payments for future sessions will be refunded.

If an Undergraduate Home or EU student is in receipt of a Tuition Fee Loan from Student Finance England, they will not be entitled to a refund on any overpayment of tuition fees.

Any overpayment of tuition fees caused by a withdrawal from studies will be repaid by the University to Student Finance England, who will credit the student’s loan account .  The table below outlines the percentage of tuition fee liability for students who withdraw from studies in 2020-21.

Date of Withdrawal*	Student Fee Liability  % of full year tuition fees
21 September 2020 - 16 October 2020	0%
17 October 2020 - 24 January 2021	25%
25 January 2021 - 31 March 2021	50%
1 April 2021 onwards	100%

  * The date of withdrawal is that entered on the student’s account by the University.

A Postgraduate student in receipt of a Postgraduate Master's Loan from Student Finance England, may apply for a tuition fee refund for any overpayments. This is because the loan is paid directly to the student by Student Finance England.

Refund policy for deposit payments

1.  Deposits paid will be refunded at the discretion of the University and upon request if you are unable to enrol on your programme and you have notified us within the right to cancel period stated in the terms and conditions of enrolment

2.  We will not refund your deposit if the reason you are unable to enrol is because we have evidence that:

(a)  you have supplied false or misleading information relating to your application; and/or

(b) you have obtained any qualification or status by fraud

Under these circumstances, you may be unable to enrol because we have withdrawn your offer of a place or because your application for a visa has been rejected due to fraud.

3.  Please note that in all circumstances, a fee of £100 will be applied to cover the administration of the cancellation and refund.

4.  To request a refund, you will need to contact the Admissions Office and may need to provide documentary evidence in support of your request. In normal circumstances, the University will process refunds within 14 days of receipt of a complete refund request.

Accommodation licence terms and conditions can be found here.  

• Requesting a refund.  If you have made an overpayment, you may request a refund from the University's Student Finance team (finance-halls@brookes.ac.uk).
• Refund of Accommodation Fees. You will be due a refund if you have made an over payment or you are no longer liable to complete your contract license agreement.   You will be charged according to the contract dates maintained by the Accommodation Bureau, if this results in an overpayment you will be refunded.
• Payment of the refund.  Where it is established that a refund is payable under this policy, the repayment must be refunded to the original payer using the same method of payment as the original remittance.  This is to ensure compliance with the UK Anti Money Laundering Legislation requirements.

The focus of the University will always be on ensuring that students receive the education that they are entitled to expect based on their contract. However, in some circumstances it may be necessary to consider whether compensation, refunds or other forms of non-financial redress are appropriate. Where a student can demonstrate that the University has not met the the standards that are reasonably expected based on their contract, students are able to make a complaint using the University's complaints procedure (Section C2). 

If, as an outcome of the complaints process, the University agrees that some form of compensation is appropriate, the details of the compensation will be considered using the principles outlined within the UUK  Compensation and refund policies – developing good practice documentation and in line with the relevant consumer protection legislation