Enrolled Students

• Tuition: Payment of tuition fees can be made online through your Personal Information Portal using a credit or debit card. Just click on the 'Make Payment' button on your Course Fee Statement.
• Accommodation: Payment can be made by logging on to the Accommodation Portal.

Students can pay any amount between £10 and the full balance.

Applicants

• Deposit (tuition) payments: where a deposit is needed to secure a place on a course, you will be sent a link to the University's online payment store by the Admissions Team
• Deposit (accommodation) payments: the Accommodation Team will send you a link to allow you book your accommodation, and this link will allow you make advance payments.

Applicants who want to make any additional payments can make a payment using the other methods mentioned on this page.

For tuition fees, tuition deposits and accommodation charges Oxford Brookes University has partnered with Western Union Business Solutions to allow international and European students the opportunity to securely send international wire transfers for payment of tuition and/or accommodation fees in their local currency, through a platform which provides clear information about the costs of transfer.

Students and applicants can use this method of payment, and need to provide their student / applicant number when making their payment.

Pay fees in your currency

Payment can be made directly into the Oxford Brookes bank account - see details below.

Account name	Oxford Brookes University Direct Remittance Account
Account number	60723770
Sort code	20-65-26
Swift code	BARCGB22
IBAN number	GB16 BARC 206526 60723770
Bank Address	Barclays Bank Plc PO Box 333 Oxford OX1 3HS

Where possible please email a copy of the transfer documentation to remittances@brookes.ac.uk

Please note that the account number is fixed and not subject to change.

We do not accept payments from the following countries: Cuba, Iran, North Korea, Sudan, South Sudan, Syria, and Crimea.

During the vacation period before you start your course, you will be sent an email containing instructions on how to complete your online enrolment and provide your tuition fee payment details online. 

Research Student Enrolment is administered by the Research Degrees Team and all Research Students will be sent information about annual enrolment in July.

If you  have any queries please contact the Research Degrees Team Tel:01865 484244 or researchenrolment@brookes.ac.uk

• If you have an undergraduate tuition fee loan from the SLC this is paid directly to the University 
• If you have a postgraduate Master's loan, you will need to pay your tuition fees to the University using one of the methods outlined on this page.

Paying in instalments

You can pay your tuition fees in full at the start of the academic year or in two equal instalments at the start of each semester - in September and January.  There is a 3-payment option for courses which have a 3-term structure.

 Instalments for 2018 - 2019 (semester)

• Semester 1 payment is due on 14 September 2018
• Semester 2 payment is due on 23 January 2019

 Instalments for 2018 - 2019 (term)

• Term 1 payment is due on 14 September 2018
• Term 2 payment is due on 23 January 2019
• Term 3 payment is due on 10 April 2019

Sponsors

If you have a sponsor, such as a commercial or charitable organisation who is paying your fees, you will need to provide an official letter of sponsorship from them. This letter should include: the invoice address, name of student, amount of sponsorship and a contact for whom invoice should be sent to. We will then invoice them for the full fee amount giving them 30 days to pay. Please note that if your sponsor fails to pay your fees you will be liable.

Note:  Parents, family members or friends who may be paying your tuition fees are not classed as sponsors.

If you have made an overpayment, your tuition fees have been reduced due to a late sponsor notification, or you have taken temporary withdrawal or permanently withdrawn from your program, you may request a refund from the University's Student Finance Team (financefees@brookes.ac.uk).

Where it is established that a refund is payable under this policy, the repayment must be refunded to the original payer using the same method of payment as the original remittance.  This is to ensure compliance with the UK Anti Money Laundering Legislation requirements.

If you withdraw from your program, or take temporary withdrawal from your program, your tuition fee costs may be adjusted based on your last date of attendance.  See further below.  

Please note that no application for a refund of fees will be considered unless a withdrawal from studies (temporary or permanent) has been fully approved by the University.  Any overpayment of tuition fees arising from a temporary withdrawal from studies will be automatically carried forward as credit into the next Academic Session. The credit will be used to offset any fee liability upon resumption of studies. Students can however make a formal application for a refund at the point of temporary withdrawal.

This policy applies to all students except UK / EU undergraduates who have taken a SLC tuition fee loan.  See paragraph 7 for particular provisions for UK / EU undergraduates who have taken an SLC tuition fee loan.

Where a tuition fee has been paid by a sponsor, any refund due will be paid directly back to that sponsor.

A refund is payable if you withdraw, or take a temporary withdrawal from the program, before the end of week 4 of a session (either a semester or a term, depending on your study pattern).  In such circumstances, tuition fees for that session and all payments for future sessions will be refunded.

If an Undergraduate Home or EU student is in receipt of a Tuition Fee Loan from Student Finance England, they will not be entitled to a refund on any overpayment of tuition fees.

Any overpayment of tuition fees caused by a withdrawal from studies will be repaid by the University to Student Finance England, who will credit the student’s loan account .  The table below outlines the percentage of tuition fee liability for students who withdraw from studies in 2018-19.

Date of Withdrawal*	Student Fee Liability  % of full year tuition fees
17 September 2018 - 19 October 2018	0%
20 October 2018 - 28 January 2019	25%
29 January 2019 - 1 April 2019	50%
2 April 2019 onwards	100%

  * The date of withdrawal is that entered on the student’s account by the University.

A Postgraduate student in receipt of a Postgraduate Master's Loan from Student Finance England, may apply for a tuition fee refund for any overpayments. This is because the loan is paid directly to the student by Student Finance England.

Accommodation licence terms and conditions can be found here.  

• Requesting a refund.  If you have made an overpayment, you may request a refund from the University's Student Finance team (finance-halls@brookes.ac.uk).
• Booking Confirmation Payment.  This payment acts as a reservation deposit and is not refundable if you do not take up your room.
• Refund of Accommodation Fees. You will be due a refund if you have made an over payment or you are no longer liable to complete your contract license agreement.   You will be charged according to the contract dates maintained by the Accommodation Bureau, if this results in an overpayment you will be refunded.
• Payment of the refund.  Where it is established that a refund is payable under this policy, the repayment must be refunded to the original payer using the same method of payment as the original remittance.  This is to ensure compliance with the UK Anti Money Laundering Legislation requirements.

The focus of the University will always be on ensuring that students receive the education that they are entitled to expect based on their contract. However, in some circumstances it may be necessary to consider whether compensation, refunds or other forms of non-financial redress are appropriate. Where a student can demonstrate that the University has not met the the standards that are reasonably expected based on their contract, students are able to make a complaint using the University's complaints procedure (Section C2). 

If, as an outcome of the complaints process, the University agrees that some form of compensation is appropriate, the details of the compensation will be considered using the principles outlined within the UUK  Compensation and refund policies – developing good practice documentation and in line with the relevant consumer protection legislation