Induction guidelines

  • Introduction

    These guidelines are designed to assist the manager with the induction of a new member of staff.

    The aim of induction is to help the newcomer to adjust as quickly as possible to the new working environment, in order to achieve maximum working efficiency in the shortest possible time.

    It is important to remember that induction is a process that should take place over a number of weeks, it is not a one-day event.

    The length and content of the induction programme will vary depending on the nature of the new employee’s role. The checklists that follow are designed to suggest general issues/ topics that may need to be included in the induction programme in order to assist the new employee settle in as easily and effectively as possible. Space has been left on the lists, for Faculties/Directorates to add other topics as appropriate.

    In addition to these guidelines, if you require further advice and guidance on induction please contact the Directorate of Human Resources.

    Good practice guidelines

    Induction should take place over a number of weeks, even months. During this time, employees need to assimilate a great deal of information. The Manager responsible for the induction programme can help this programme by:

    Not overloading

    • Too intensive an information-giving session is likely to be ineffective.

    Deciding on priorities

    • What must be said on the new employee’s first day? What can wait for the second week? What will have the most significance in the second month?

    Explaining the purpose of knowing each new piece of information

    • Information is more likely to be digested if the new employee is told the relevance of it to their job or the University.

    Using a variety of techniques

    • People have a variety of learning styles. Some people may learn easily from written material. Others may prefer to be given the information orally and also the opportunity to discuss and ask questions.

    Involving other people

    • This may include a number of colleagues from the Faculty/Directorate, a trade union representative or someone from another Directorate such as Human Resources, Finance and Legal Services, Academic and Student Administration or Corporate Affairs.

    Details of information and induction provided by the Directorate of Human Resources

    Contractual and other written information

    In addition to the Contract of Employment new employees receive a number of enclosures including the following:

    Lecturing staff:

    • the Staff Handbook for lecturing staff
    • a copy of the appropriate salary card
    • a guide to the Teachers’ Superannuation Scheme
    • a copy of the Health and Safety policy
    • a copy of the Data Protection policy

    PGTAs and Research staff, Support staff and Management staff:

    • a copy of the Health and Safety policy
    • a copy of the Data Protection policy
    • a summary of the main terms and conditions of service
    • an outline of sickness arrangements
    • pension information
    • a copy of the discipline and grievance procedures.

    All staff also receive an invitation to attend an Introduction to the University day which is compulsory and forms part of their induction.

    Welcome pack

    The Directorate of Human Resources sends to all new starters a "Welcome Pack" which contains:

    • maps of sites
    • organisation structure chart of the University

    and information on

    • car parking
    • staff ID card
    • shops, banks and catering facilities on the various sites
    • nursery facilities
    • No Smoking Policy
    • inter-site bus service
    • Health and Safety
    • semester dates
    • induction details
    • sources of internal information and communication

    Information which may need to be provided by the Faculty/Directorate

    The following lists are designed to help the person responsible for induction plan the induction programme and ensure it includes essential and appropriate information. The lists provide suggestions of what may need to be included (not all the points will be relevant to all jobs) and they are divided into the following two levels:

    Organisational information (not in order of priority, and only if applicable)

    • Structure of the Faculty/Directorate
    • Purpose/role of the Faculty/Directorate
    • Staff list - names, telephone numbers, and room numbers
    • Roles and responsibilities of other staff
    • Annual leave arrangements, who to contact
    • Sickness arrangements, who and when to inform
    • Tea/coffee, lunch arrangements
    • Toilet facilities
    • Faculty/Directorate safety procedures; fire exits and extinguishers, first aid, accidents, safety representatives
    • Financial Regulations
    • Arrangement for access to buildings/late working etc.
    • Other University regulations and procedures
    • The internal telephone system/personal calls
    • Explanation of the Modular System
    • Holiday arrangements

    Job information (not in order of priority, and only if applicable)

    • Duties and responsibilities of the post
    • Lines of reporting and supervision
    • Colleagues doing interrelated tasks
    • Procedural manuals
    • Sources of funding for training, conferences, research etc.
    • Personal Development and Review Scheme
    • Development and training opportunities
    • Faculty/Directorate meetings
    • How to obtain equipment/stationery etc.
    • Hours of work
    • Work allocation procedures
    • Secretarial support
    • Financial Regulations
    • Examination dates and arrangements

    There is also a list of action points for use by the Manager, again split into two sections:

    Action points prior to the new employee’s first day

    • Arrange for a car park permit to be issued
    • Ensure new member of staff knows the time and place of arrival on the first day
    • Ensure someone is around to welcome them
    • Allocate office space, equipment etc.
    • Inform other staff of the start date
    • Obtain the agreement of other staff who are to be involved in the induction programme
    • Arrange meetings with other staff to meet the new employee
    • Produce an induction timetable/programme
    • Make arrangements for attendance on the Teaching and Learning skills course and arrange the required mentor/tutor

    Action points once the new employee has commenced employment

    • Arrange for a staff card to be issued
    • Give the new employee a copy of Induction Programme/timetable
    • Provide tour of Faculty/Directorate and Campus
    • Introduce new member of staff to colleagues, including mentor (if applicable)
    • Identify immediate information and training needs, e.g. word processing
    • Set up progress meetings

    Other sources of information and induction

    The OCSLD course on Teaching and Learning, EXPLORE@Brookes is run by the Oxford Centre for Staff and Learning Development. [For some new academic staff this course is compulsory and forms part of their probation period, please see contract of employment for further information].

    The session on understanding the Modular Course run by the Modular Office (usually at the start of each term).